KBBA – NON-CUSTODIAL PARENTS’ RIGHTS
Last Updated Date: 05/29/2025
Adoption Date: 07/08/2014
As required by Massachusetts General Law Chapter 71, Section 34H, a non-custodial parent may
have access to the student record in accordance with law and Department of Elementary and
Secondary Education Regulations. The school district will follow the law and the regulations
developed by the Massachusetts Department of Elementary and Secondary Education to
standardize the process by which public schools provide student records to parents who do not
have physical custody of their children (“non-custodial parents”).
As required by M.G.L. c. 71, § 34H, a non-custodial parent may have access to the student
record in accordance with the following provisions.
1. A non-custodial parent is eligible to obtain access to the student record unless the
school or district has been given documentation that:
a. The parent has been denied legal custody or has been ordered to supervised
visitation, based on a threat to the safety of the student and the threat is
specifically noted in the order pertaining to custody or supervised visitation, or
b. The parent has been denied visitation, or
c. The parent’s access to the student has been restricted by a temporary or
permanent protective order, unless the protective order (or any subsequent order
modifying the protective order) specifically allows access to the information
contained in the student record, or
d. There is an order of a probate and family court judge which prohibits the
distribution of student records to the parent.
2. The school shall place in the student’s record documents indicating that a noncustodial parent’s access to the student’s record is limited or restricted pursuant to 603
CMR 23.07(5)(a).
3. In order to obtain access, the non-custodial parent must submit a written request for
the student record to the school principal.
4. Upon receipt of the request the school must immediately notify the custodial parent
by certified and first class mail, in English and the primary language of the custodial
parent, that it will provide the non-custodial parent with access after 21 days, unless
the custodial parent provides the principal with documentation that the non-custodial
parent is not eligible to obtain access as set forth in 603 CMR 23.07 (5)(a).
File: KBBA
5. The school must delete all electronic and postal address and telephone number
information relating to either work or home locations of the custodial parent from
student records provided to non-custodial parents. In addition, such records must be
marked to indicate that they shall not be used to enroll the student in another school.
6. Upon receipt of a court order which prohibits the distribution of information pursuant
to G.L. c. 71, §34H, the school shall notify the non-custodial parent that it shall cease
to provide access to the student record to the non-custodial parent.
LEGAL REF.: M.G.L. 71:34D; 71:34H
603 CMR 23.00 Student Records; 23.02 Definition of Terms; 23.07 (2) Access to
Student Records; 23.07 (5) Access Procedures for Non-Custodial Parents
20 U.S.C. §1232g Family Education Rights and Privacy Act (FERPA)
CMR